Bingo bonus problems at Spectra Bingo

Any 1 a member at spectra?

  Right here goes, Been a member of Spectra Bingo for a while now & not made a deposit in a while. I recently recived a email about bonus so I thought I would give it a shot. After  I deposit I had seen I had no bonus in my account so contacted support by email and they respondded by saying they will pass the info on to the right department. I got a response a few days later saying

*I am Deniece the Member Support Representative that will be addressing your query today. Terry, I am sorry to hear that you have not received the bonus; please note however that your query has been forwarded to the relevant department for further review. I kindly ask that you please allow 24-48 hours for a response.*

Anyway I heard nothing for nearly a week so I sent another email a few days ago and still not heard, This is bad Cs in my option any trouble I have had on other sites has been sorted straight away, I only made a small deposit of £10 & alot of sites only give you a deposit on £20 or more but email clearly states deposit £10 now before its to late to recive a bonus plus other extras?

Part of email ******* 20 GBP + additional 10 GBP free bonuses + Win a 42’ TV. Read Below…

Exclusive Weekend Bingo Bonus! Claim Them NOW!All you need to do in order to double your money is CLICK THIS LINK and make a small 10 GBP deposit. Hurry up before this mega bonus expires!