Bingo bonus problems at Spectra BingoAdded 2010-07-07 10:38:43
Any 1 a member at spectra?
Right here goes, Been a member of Spectra Bingo for a while now & not made a deposit in a while. I recently recived a email about bonus so I thought I would give it a shot. After I deposit I had seen I had no bonus in my account so contacted support by email and they respondded by saying they will pass the info on to the right department. I got a response a few days later saying
*I am Deniece the Member Support Representative that will be addressing your query today. Terry, I am sorry to hear that you have not received the bonus; please note however that your query has been forwarded to the relevant department for further review. I kindly ask that you please allow 24-48 hours for a response.*
Anyway I heard nothing for nearly a week so I sent another email a few days ago and still not heard, This is bad Cs in my option any trouble I have had on other sites has been sorted straight away, I only made a small deposit of £10 & alot of sites only give you a deposit on £20 or more but email clearly states deposit £10 now before its to late to recive a bonus plus other extras?
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