Online Bingo News
My thoughts on online bingo site Bingon (10/11/2010)
hi everyone, now i'm not usually a person who comes and complain but this time i feel i must. As a disabled lady i find enjoyment in having a few games of on line bingo and i feel this site is great for suggesting new sites. However i think i have found the worst site ever in my life. I decided to take a visit to Bingon, sounded like a nice site, good first deposit and the usual 50% on further depostis so i thought i'd try it out. Well i deposited my first ten pound and i noticed that my bonus was unqualified, so as any sensible person does i read the terms and it clearly stated that "you must spend .5% in bingo or 1.5% on any other games to unlock the bonus so you can use it to play bingo. As i like my slots too i bought some bingo tickets and played on some slots,it was great i was winning quite a bit of money on the slots. In total i'd spent over £35 on slots and a few quid on bingo, the games in here are really slow and the money didn't look good hence spending so much on slots. Well i noticed that it hadn't unlocked the bonus money, i refreshed the page,logged out and then back in .. and still nothing. Being a little confused ( i'd spent a total of about £45- £50 with slots winning but still no bonus money to use) i decided to send an email to customer support. I was not happy with the reply!!!
They explained to me that i had not spent enough money on bingo to qualify for releasing the bonus as it only refers to bingo not slots. ??? you can imagine my confusion. So i went back to check what it said on the bonus help link and lo and behold it had changed, yes you read it right, i got a totally different message to what i did the first time. This time it stated that to release first dep bonus funds only money spent on bingo is counted towards releasing bonus money. I was very unhappy about this, so as i had this money sitting there i used my gold coins from here as another £10 in Bingon, stupidly thinking that it would release my bonus money,yes you guessed right, any qualified bonus money does not count towards released your locked bonus. Ok i thought i'll give it one more try, so today i deposited another £10 and this time £8 was spent on bingo. I kept playing, never seem to win in here no matter how many tickets i bought,and yipeee it released £5 so now i only had £10 locked. i keep playing, and keep playing winning a wonderful 86p share and eventually i have no funds left, and yes you guessed it, even after spending the other £5 i still have £10 in bonus money locked that i can't get to. It seems to me that no matter how much i could deposit in this site, unless i get a good win of about 20 - 30 quid and spend it all on bingo i will never ever be able to get my bonus freed up to use. I have read the small print and terms and conditions and i know how almost every site works, come on we all do by now but to me this site seems like one big con.
So i'd just like to warn everyone that if you do decide to play in sites similar to this never spend you money on anything but bingo!!!!!! No big first dep bonus is worth anything if you can never get to use it. Anyway thats my rant over with so please everyone be careful with sites like this as you could end up wasting a lot of money. I'll now just give up trying to get my bonus unlocked and just close my account, yes i'll lose the ten quid sitting there but in the end i'll be better off losing that than wasting a lot more trying to get to spend it. Also the prize money in there is not good.
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