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Online Bingo News

Warning if you Wish to Close Down a Bingo Account (28/11/2012)

Warning if you Wish to Close Down a Bingo Account
posted by:
ickleme123
HEART BINGO

I have probably joined all the bingo sites out there and decide one day that i had spent to much on some sites so i thought it would be a good idea to close a few down. I started with Costa Bingo as i seemed to play on that one alot. I had to email support which took 2 emails just to confirm that i wanted my account closed forever. Had an email to confirm that my account had been closed and should i wish to reopen it in the future then all i had to do was contact them and they would be happy to help. Thought they had dealt with it rather quickly and felt pleased.

Roll on the next month and off i hop to Fancy Bingo, i have set a deposit limit for £5 a month and as the new month had started i thought i would have a little flutter. Managed to log in fine as usual clicked on deposit and quickly noticed that the words UNNAVAILABLE were by the side of my card which i thought was odd as my card hadn't expired and i had never had this problem before. Thought it must be a technical problem and decided to give it a day and try another site so went onto Foxy Bingo. Logged in clicked deposit and same thing happened again. Anyway after logging into Sing Bingo, City Bingo, Robin Hood Bingo, Moon Bingo and many others i got realy fed up when the same thing happened on all of them. After many rather angry emails i found out that because i self excluded on costa, costa had took it upon themselves to inform all the other sites that i wished for my account o be closed. Only they are all open but i have no way of depositing on them.

I understand that costa is linked to a few of these sites but for all my accounts to be out of use is a disgrace. Only way for me to resolve it is to reopen costa's account which defeats the object of me closing it in the first place. I now just play on my partner's account. I do feel annoyed as i have been what i thought a loyal member to many of these sites and i would of at least thought these sites would contact me and ask if i wanted to have the deposit option removed from my accounts. So be careful if any of you wish to close a online bingo site or 2 down, you may end up in the same situation.

On a positive note, William Hill closed my account down and hasn't took it upon themselves to do the sly. Infact they were realy easy to deal with.

This news story is property of OhMyBingo.com. Please do not reproduce without permission of the owners.

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Player Comments

xxxxkellyxxxx
28th Nov 2012
Thanks for the heads up ickle, good luck xx
rosienanny
28th Nov 2012
i wish we could be told what sites are connected it might save other problems joining them as well.hope you get ya sites sorted hun.
anonymous
28th Nov 2012
blackmail x
cagsywagsy1
28th Nov 2012
the software kind of gives it way which sites are linked cheers for the warning
Bazzle
28th Nov 2012
bloomin heck talk about round the houses
Whosknickedmename
30th Nov 2012
The exact same thing happened to me months back. I now only play on 3 cash sites as a result of this. Diid not bother rejoining.
anonymous
1st Dec 2012
i have not closed any of my accounts but i have exclude from a few because i got fed up not winning and spending loads just have nt gone on them again but its good to know this its very confusing some times u think its a new site and its connected to load of others you stopped playing on
anonymous
5th Jan 2013
Oh I have just asked to close my account on comfy bingo time will tell. I will let you all know.
blackcat123
7th Jan 2013
i just deposit when i can poss 1 month , and i intend to use free bingo now , so i can get to chat to people, and poss win some money well u never know lol
Dan2618
8th Feb 2013
wow thats bad
anonymous
1st Apr 2013
i hope things work out for you x
seasider515
23rd Sep 2013
When I signed up to City Bingo, I did'nt realise that I then had another account with Costa Bingo. It only came to light when I tried to join Costa, and it said I was already a member.
anonymous
23rd Nov 2013
I've been a member of Costa for a while, and never had a problem, and I did recently close one of my bingo accounts on another site down. Thanks for the warning though, I will be aware of this in case it happens to me.
ladyr
9th Apr 2014
i have been a member with costa for some time, thanks for advice though
ladyr
9th Apr 2014
i have been a member with costa for some time, thanks for advice though
anonymous
26th Apr 2014
hiya all I have just had all my accounts blocked on the cassava network I am a member on Costa City Sing and had just joined Rio I am well was a gold player on Costa a Silver player on City didnt care for Sing so only a groupie and a brand new newbie on Rio I am awaiting the email from cassava security but judging what I have read I dont think I will be allowed back on another cassava site and as they are based in Gibralta the UK have no authority to help UK players. Just beware whilst playing on these sites oh and the most i ever withdrew was £600 and i deposited at least once a week on 2 of them so i was a regular depositor but also felt that as i was a regular depositor i could play there free rooms.
JanTrac2
1st Jun 2014
Had my own problems with costa bingo they said someone had used my card which they had not I had never funded on the account and they had my card blocked on all sites including think bingo which I had played without a problem since the day it opened!
billynomates1
14th Jul 2014
glad to know about this will watch out and maybe just exclude thanks

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