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Online Bingo News

Bingo Extra Closed Account and not Paid Me (26/10/2015)

Bingo Extra Closed Account and not Paid Me
posted by:
cuppawin
HEART BINGO

I joined Bingo Extra in March, and I have won loads on the site i think about 1.4 g's. (grand). i mistakenly bought £96 worth of cards in the monthly no limits room and i had about 36 pound left in my playing account .i was in The Extra Room and i was talking to the cm, with the 8 chatters. i was having a joke with the cm and told the newbies to go into Candy store bingo room for bigger prizes and me and the cm was laughing, lol but when all the players went, we both had a smile, then out of no site, the cm blocked my chat! why laugh with me then ban my chat? i was only helping the newbies on the site. then 10 Min's later my account was blocked! i got an email from them that my account was closed due to advising players to go to candy store for me to only be the only player for the jackpot games the fixed £20 games (which i didn't know), plus a game needs 3 players to start not 1. they issued my 36.94 but they said i had no active deposit methods so was going to send me a cheque. i corrected them and they said they would refund my money to my preferred payment method - guess what... i only got 36 pound. i contacted them in regards to the 94p and as a gesture they are sending me £1 to my preferred method. i contacted them about the monthly no limits game and they said if i have a winning ticket they will contact me. i contacted them after the game had finished and they confirmed i won the 1 lines of 136 pound. they advised me all winnings are null and void if a player account is determined, but they have emailed management to see if i can have my funds (chances are i wont). bingo extra is a site to avoid as i was helping newbies and i get my account blocked. i will keep you updated with the email from management. thanks all gl and please tell me some good sites to play on as i only play a few x

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Player Comments

cagsywagsy1
26th Oct 2015
not having much luck are you awww
cuppawin
26th Oct 2015
i got email from them saying i will not be getting my 138 win for the monthly no limits i am now very sad
cuppawin
26th Oct 2015
sorry if people was thinking i lost 1.4k, the 1.4k was my winnings since march which got paid to me, i lost out on the 138 x
OMB_Manager
20th Nov 2015
Hi Cuppawin,Bingo Extra has informed us that your account was closed for valid reasons. Conclusive checks exposed a clear pattern in the games played which were directly related to you advising players to go and play in other rooms. You prevented other players from enjoying the games by advising the newbies to go to the Candy Store Room with a clear objective other than to play and enjoy the bingo. Your account was closed purely for the fact that you disrupted the play in The Extra Room for strategic reasons deemed as ‘playing in a professional sense’ which is against the terms and conditions of the site that you agreed to.
Bazzle
21st Nov 2015
Oh dear, if that's the case no wonder you won 1.4k I can never reach minimum withdrawal amount, never mind that much. Suppose if some people play the system it's no wonder I always lose lol

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